Privacy Policy

When you visit www.cookadoo.com, operated by OEUF FOODS (referred to as "COOKADOO", "we", "us", or "our"), we may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name provided through our inquiry and contact forms.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically through analytics tools (PostHog, Microsoft Clarity).
• Communication Records: Messages you send to us via email or contact forms.
• Newsletter Subscriptions: Email address if you opt in to our newsletter.

We use the information we collect for the following purposes:

• To respond to product inquiries, sample requests, and customer service messages.
• To send newsletters and marketing communications to subscribers who have opted in.
• To improve our website content, user experience, and product offerings.
• To analyse website traffic and usage patterns using anonymised analytics.
• To comply with legal obligations under applicable Indian and international laws.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

We use first-party and third-party cookies and similar tracking technologies to analyse website behaviour and improve user experience. These include:

• Analytics cookies (PostHog) to understand how visitors navigate and interact with our site.
• Session recording (Microsoft Clarity) to identify usability issues through heatmaps and session replays.

You may disable cookies through your browser settings. Disabling cookies may affect some functionality of the site.

Your data is stored on Google Firebase (Firestore), which provides industry-standard encryption at rest and in transit. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

While we take data security seriously, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorised use of your information.

Our website may link to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing the privacy policies of any third-party site you visit. Our third-party service integrations include Google Firebase, PostHog, and Microsoft Clarity - each governed by their own privacy policies.

Under applicable data protection laws, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal retention requirements).
• Withdraw consent for newsletter communications at any time by clicking "Unsubscribe".

To exercise any of these rights, contact us at pranit@cookadoo.in.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our website after any changes constitutes acceptance of the updated policy.